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Jabra Reviews
Isabella949
2 Contributions
0
So far I am finding two problems
So far I am finding two problems. The left ear bud seems to want to come loose and I am afraid of losing it. The right ear bud is rubbing in the ear and is uncomfortable. I am hoping they both work out
Written 09 February 2023
Nathan R.
1 Contribution
0
Even though my product is from 2016
Even though my product is from 2016, you still support it and were able to sort out the issues I was having. What more can I ask?
Written 09 February 2023
Would Recommend
Tracey566
2 Contributions
0
Excellent customer care softskills
Ever since the first approach I had with Jabra Customer care to report a broken headset, Jabra not only understood my requirement of having a replacement, but also the need I had for it to be able to continue working. Jabra did expedite a quick delivery internationally.
Written 09 February 2023
Would Recommend
Jared36
3 Contributions
0
I purchased a pair of Jabra Elite…
I purchased a pair of Jabra Elite earbuds for my mother for Christmas. The first pair was defective and I was able to get a new pair at no additional cost.
Written 09 February 2023
Would Recommend
Chloe White
3 Contributions
0
Awesome, helpful tech
The tech was super helpful, and got everything configured quickly. Understood the ins and outs of windows 11. Great expierience.
Written 08 February 2023
Would Recommend
Allie C.
3 Contributions
0
Never buying from them again
Never buying from them again, faulty product absolutely horrible customer service and expect you to pay $119 for a replacement part of products that they supply faulty
Written 08 February 2023
Matthews116
1 Contribution
0
Very prompt response with a thorough…
Very prompt response with a thorough explanation. Follow up emails with different but similar questions were also answered quickly with helpful information.
Written 08 February 2023
Would Recommend
Willie Moore
3 Contributions
0
one of headset keep disconnecting from…
one of headset keep disconnecting from my IOS mobile
raised complaint to Jabara support has replied with some steps
worked for few days again started same problem
raised complaint to Jabara support has replied with some steps
worked for few days again started same problem
Written 08 February 2023
Porter431
1 Contribution
0
Great job Jessi!
Jessi was great! She was easy to work with and knew her stuff. She gave me options and was friendly. She made a difference. Thank you Jabra and Jessi!
Written 08 February 2023
Would Recommend
Elliott015
2 Contributions
0
I submitted a claim for a warranty…
I submitted a claim for a warranty replacement, I was told my invoice wasn't valid but I was never told what's wrong with it, even when I asked. I figured it out that is was a misprint and got a proper invoice from the seller, but Jabra won't entertain my request to re-submit the invoice.
Written 08 February 2023
Henry C.
1 Contribution
0
Quick and effective resolution
Response was relatively quick and instructions were effective. They included the necessary steps to circumvent a bug in the software, but fell short of actually acknowledging the bug.
Written 08 February 2023
Would Recommend
Barb A171
3 Contributions
0
Disappointed
I'm very disappointed that my elite 65t one day just stopped working. After having been in contact with the support, it was clear nothing could be done... they were 2,5 years old. Planned Obsolescence?
Was offered a 30% discount for a set of elite 75, but no thanks - there must be other products out there that are more reliable
Was offered a 30% discount for a set of elite 75, but no thanks - there must be other products out there that are more reliable
Written 08 February 2023
Howard H.
3 Contributions
0
Competence
Competence, speed, good understanding of the problem. I'm happy to recommend the company and the support team. In a sea of useless bots it's refreshing to deal with humans who understand humans.
Written 08 February 2023
Would Recommend
Alberto Ward
2 Contributions
0
Great products, great service
I have a Jabra Evolve2 75 headset from my work place.
It had some malfunction, and it took only 1 iteration with Jabra support to understand the issue and receive a new headset.
Convenient and professional service.
It had some malfunction, and it took only 1 iteration with Jabra support to understand the issue and receive a new headset.
Convenient and professional service.
Written 08 February 2023
Would Recommend
Eli947
1 Contribution
0
I contacted your company after my IT was not able to help me
I contacted your company after my 5 month old headset stopped working and my Cargill IT team told me the headset was no longer any good. Your team was able to give me easy instructions to get the headset hooked to the phone and once that was done, easy instructions on how to fix the connectivity to my computer.
Written 08 February 2023
Would Recommend
